Frequently Asked Questions
What is ground rent?
Why is ground rent payable?
Will my ground rent increase?
How do I pay my ground rent?
• Online using a credit or debit card.
• Using our 24hr automated telephone service, by dialling 0208 238 6380 and selecting option 1.
• By cheque/postal order made payable to Simarc Property Management Limited and addressed to Simarc Property Management Limited, Building 4, Imperial Place, Elstree Way, Borehamwood, Hertfordshire, WD6 1JN
Please note we do not accept payments by BACS or by standing order.
What is my property reference number?
How long does my lease last?
Each lease specifies a lease term, typically 99 years, 125 years or 999 years. The lease also specifies the date of commencement of the term. It is therefore relatively straightforward to calculate how many years are currently left on the lease. If you do not have a copy of your lease we may be able to provide you with a copy. A fee will be payable.
For further details please contact our dedicated team at email@example.com.
How do I obtain a copy of my lease?
If you do not have a copy of your lease we may be able to obtain a copy for you. A fee will be payable.
Should you require more information please contact our dedicated team at firstname.lastname@example.org
How do I extend the term of my lease?
Who deals with service charges?
Who provides buildings insurance?
If you live in a house you will usually be responsible for the buildings insurance yourself.
For further information please contact our dedicated team at email@example.com
What should I do if I want to let my property?
Can I make alterations to my property?
How can I purchase the freehold of my property?
How do I register as the new owner with you?
What do I need to do if I’m selling my property?
For further details please contact our dedicated team at firstname.lastname@example.org